Job Title: Facilities Coordinator

Vacancy Location:  Chesterfield, S41

Shifts: Full-time, 37.5 hours per week

Pay Rate: Up to £25’000 Per Annum (dependent on experience)

Who We Are

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024’.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

Role Overview

Working autonomously and closely with the wider department and business, you will oversee the completion of a range of key activities in a timely and professional way, supporting colleagues, resolving issues along the way.

Property Support Hub

• Receive and make calls to our services and contractors to ensure all maintenance activity is completed promptly and to a high standard.
• Diary plan for our internal maintenance team
• Ensure the statutory compliance database is maintained up to date and matters arising are addressed proactively.
• Allocate responsibilities on receipt of Fire Risk Assessments
• Hold regular calls with services to encourage a planned approach to the completion of tasks.
• General administrative responsibilities, including the provision of information and reporting to support the Facility Management Team.
• Provide both planned and ad-hoc reporting, including exception reports.

Deliver Great Standards

• Promote and live our values each day.
• Solve problems (or escalate concerns quickly) so we run our team effectively.
• Have the highest integrity when dealing with personal data and queries.
• Observe our policies and support others to do the same.
• Complete training and create a plan to continue to improve your knowledge and skills.
• Work alongside expert functions to deliver on key outcomes.
• Adopt a flexible approach to working hours to meet the needs of the business.
• Ensure communication is effective, respectful, professional, clear and timely
• Always conduct yourself professionally, in line with our policies and procedures which supports the reputation and growth of ivolve.
• Actively participate in team events and development activities

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you.

How we will support you

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.

Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

Industry-leading recognition

• Colleague Lotto – giving everyone the opportunity to win great cash prizes.
• Prize winning Scratchcards aligned with values in action!
• We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

• Award-winning App for news and info.
• Internal social media.
• Team communities.

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel.

Emotional Wellbeing

• Free wellbeing App.
• Practical advice covering things like consumer rights, anxiety, childcare and more.

Training and development to reach your potential

• Learning journey that grows with you to reach care worker standards.
• Specialist skills training including Autism, Dementia and Mental Health.
• Career pathways that include flexible apprenticeships and nationally recognised qualifications.
• Cover the cost of relevant professional memberships.

5 more reasons to work with ivolve

1.       Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.

2.       There’s a great energy across the business and a strong sense of teamwork.

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.

5.       We build and nourish relationships with the people we support.

INDF