Job Title: Learning Coordinator

Vacancy Location:  Chesterfield (Hybrid/Remote Available)

Shifts: Full-time, 37.5 hours per week

Pay Rate: £24’000 Per Annum

Who We Are

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024'

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

Role Overview

• To provide an exceptional, high-quality learning and development administration service for ivolve Group and help our colleagues to solve their learning and development problems.
• The advertising and promotion of all learning and development activities.
• The coordination of course bookings, monitoring demand and recording completed learning.
• You will provide a friendly and warm phone service to all new ivolve colleagues making sure that they are fully informed and prepared to start their induction experience.
• You will undertake an analysis of learning reports, working closely with our teams to strengthen our training compliance.

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you. 

Essential

• Good general education.
• Exceptional organisational abilities.
• Confident IT user.
• Strong attention to detail.
• Confident Microsoft Office user, particularly Excel and MS Teams.
• Ability to engage with various stakeholders demonstrating professional customer service skills.
• You will be familiar with usage of a learning management system or other digital people platform.
• Be able to demonstrate high quality communications by telephone and by email.
• Level 3 in Administration.

Desirable

• Based in or around Chesterfield but will consider fully remote candidates with the right experience.
• Experience within a high-volume admin environment.

How we will support you

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.

Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

Industry-leading recognition

• Colleague Lotto – giving everyone the opportunity to win great cash prizes.
• Prize winning Scratchcards aligned with values in action!
• We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

• Award-winning App for news and info.
• Internal social media.
• Team communities.

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel.

Emotional Wellbeing

• Free wellbeing App.
• Practical advice covering things like consumer rights, anxiety, childcare and more.

Training and development to reach your potential

• Learning journey that grows with you to reach care worker standards.
• Specialist skills training including Autism, Dementia and Mental Health.
• Career pathways that include flexible apprenticeships and nationally recognised qualifications.
• Cover the cost of relevant professional memberships.

5 more reasons to work with ivolve

1.       Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.

2.       There’s a great energy across the business and a strong sense of teamwork.

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.

5.       We build and nourish relationships with the people we support.

INDF