Job Title: People Partner

Vacancy Location: Horley, Surrey  (Hybrid)

**Working Pattern: **Full-time, 37.5 hours per week

Who We Are

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024’.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

Role Overview

Reporting to the Divisional Head of People England you will work with our Lead People Partners in supporting the delivery of data analysis, trends and concerns to ensure key messages around process and initiatives lands with colleagues. You will champion welfare for our colleagues engaging in welfare calls and visits to services to gain feedback on experience or providing additional support to specific services where areas of concern may arise. You will analyse survey data and provide support through forums and culture workshops driving colleague experience. Using key metrics to partner operational colleagues to identify key concerns, celebrate colleague success and provide support as needed to the Lead People Partners. You will support on initiatives such as employee feedback, length of service awards and lead on our reward and recognition platform to drive retention and engagement across the regions.

Your responsibilities

• Act as an ambassador for ivolve
• Promote fair and inclusive working practices, challenging these when they don’t meet the standards we expect to see
• Support with change management initiatives as required in a supportive and encouraging way to ensure the message is well communicated and change is embedded
• Supporting employee voice sessions and visits to services to gain views from colleagues
• Lead on our Benefits platform to drive the use of the system and its benefits to our colleagues. Ensuring new colleague access, recognition and provide data metrics each month
• Support the welfare and engagement of colleagues via local initiatives through welfare calls, driving lessons and virtual wellbeing coffee mornings
• Support check in reviews on survey completion, analysis concerns and trends
• Provide support on ER/HR case load as required across the region
• Support and enhance performance through the analysis data, trends and KPI’s in areas such as sickness/absence and support with relevant process to enable managers to manage this effectively.
• Support with implementation of new ways of working to land key messages and embed process
• Monitoring of excessive hours through Sona, ensuring the wellbeing of colleagues is promoted and addressed through welfare calls and feedback to managers

This is not an exhaustive list and may vary depending on needs of the business

Essential

• Strong Verbal and written communication skills
• Ability to analyse trends
• Driver with ability to visit services within the Region
• Excellent interpersonal skills to build relationships with key stakeholders
• Strong problem-solving skills
• Good organisational skills to manage multiple tasks and projects
• CIPD level 5 or working towards

Desirable

• Health and Social Care Sector knowledge

How We Will Support You

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.

Industry-Leading Recognition

• Colleague lotto - giving everyone the opportunity to win great cash prizes
• Prize winning scratch cards aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
• Loyalty Scheme - recognising colleagues at work anniversaries
• Your birthday off after a years service!

Social Wellbeing

• Award-winning App for news and info
• Internal social media
• Team communities

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more
• Blue Light discount programme, funded by us
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
• Government mileage rates if you need to travel

Emotional Wellbeing

• Free confidential Employee Assistance Programme with qualified counsellors
• Free wellbeing App
• Practical advice covering things like consumer rights, anxiety, childcare and more

Training and Development to Reach Your Potential

• Learning journey that grows with you to reach care worker standards
• Specialist skills training including Autism, Dementia and Mental Health
• Career pathways that include flexible apprenticeships and nationally recognised qualifications
• Cover the cost of relevant professional memberships

5 More Reasons to Work with Ivolve

1.       Our people are pretty fabulous. We take pride and pleasure in helping others to flourish

2.       There’s a great energy across the business and a strong sense of teamwork

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people

5.       We build and nourish relationships with the people we support