Job Title: Regional Compliance Manager

Location: Region 1: North

Working Pattern: 37.5 Hours Per Week

Salary: Competitive

Fixed term contract for 6 months

As a Regional Compliance Manager within the health and social care sector, your primary responsibility is to ensure adherence to regulatory standards, policies, and procedures to safeguard the well-being of Colleagues and people we support and maintain organisational integrity. You will conduct and oversee investigations related to safeguarding concerns, whistleblowing allegations, Employee relations and other compliance matters to ensure a fair and transparent process is followed.

Reporting to the Managing Director you’ll work alongside a number of functional and operational managers to ensure consistent and reliable support across the region.

You’ll be passionate about supporting adults with lots of different needs such as learning disabilities, autism, ABI and mental health and adhering to best practice aligned with our values.

Our Values

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Responsibilities:

• Regulatory Compliance: Ensure the organisation complies with relevant laws, CQC regulations, and industry standards governing the care sector, including but not limited to safeguarding vulnerable individuals, data protection,  Employment Law and health and social care regulations.
• Investigations: Lead and oversee investigations into allegations of safeguarding breaches, misconduct, disciplinary matters or violations of policies and regulations. This includes conducting interviews, gathering evidence, and documenting findings in accordance with legal and ethical standards. Coordinate with relevant stakeholders to ensure thorough and impartial investigations are conducted.
• Risk Assessment and Mitigation: Conduct risk assessments to identify potential compliance vulnerabilities and develop strategies to mitigate risks related to safeguarding, data security, confidentiality, and ethical conduct.
• Training and Awareness: Provide coaching and work with key colleagues to upskill, knowledge share and competency assess identified individuals. Promote a culture of compliance and integrity throughout the organisation.
• **Whistle-blower **Protection: Manage whistle-blower reports in a confidential and sensitive manner, ensuring confidentiality, impartiality, and protection against retaliation. Investigate whistle-blower allegations thoroughly and take appropriate action to address concerns raised via our See, Hear, Speak Up portal and other platforms.
• Reporting and Documentation: Link in with the relevant teams to provide updates on progress, investigation outcomes, and corrective actions taken. Maintain accurate records of compliance-related documentation, including investigation reports, policies, and training materials.
• Disciplinary Procedures: Oversee disciplinary procedures, ensuring fairness and consistency in accordance with company policies and legal requirements. Provide guidance and support to managers in handling disciplinary matters effectively.
• Collaboration: Collaborate with internal departments, external agencies, and regulatory bodies to address compliance issues, share best practices, and ensure alignment with industry standards and regulatory expectations.

Desirable:

• Proven experience in compliance management within the care sector, with a focus on safeguarding, whistleblowing, and disciplinary procedures.
• In-depth knowledge of relevant regulations, such as those set forth by governing bodies and accrediting agencies including the Care Standards Act 2000, The Care Quality Commission, Health and Social Care Act.
• Strong investigative skills, with the ability to conduct thorough and impartial investigations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organisation.
• Sound judgment and decision-making abilities, particularly in complex and sensitive situations.
• High level of integrity and discretion, with a commitment to upholding ethical standards and protecting the rights of individuals involved in compliance matters.
• Confident IT user.
• Satisfactory Enhanced DBS Check & References.
• Commitment to the aims and objectives of the service and of Ivolve.

How we will support you

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.

Your birthday off with pay and there is a £300 refer a friend scheme too.

Industry-leading recognition

• Colleague Lotto – giving everyone the opportunity to win great cash prizes.
• Prize winning Scratchcards aligned with values in action!
• We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

• Award-winning App for news and info.
• Internal social media.
• Team communities.

 Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel.

Emotional Wellbeing

• Free wellbeing App.
• Practical advice covering things like consumer rights, anxiety, childcare and more.

Training and development to reach your potential.

5 more reasons to work with Ivolve.

1.     Our people are fabulous. We take pride and pleasure in helping others to flourish.

2.     There’s a great energy across the business and a strong sense of teamwork.

3.     Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.     We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people.

5.     We build and nourish relationships with the people we support.

INDTA