Job Title: Communications Manager

Location: Chesterfield, Head Office (Hybrid 2-3 days a week.)

Salary: £45'000 to £50'000 Per Annum (Dependent on experience and qualifications.)

Working Pattern: 37.5 Hours Per Week

Who We Are

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things. Our colleagues are passionate, kind, and resilient, and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

About You

You’re an experienced communication professional with hands-on experience in engaging people through growth and change. You know how to use communications to turn strategy into action. You’re creative with lots of energy. You enjoy developing strategies and materials to inspire people.

Role Overview

As a Communications Manager, you will:

• Develop strategies and deliver communications to engage our colleagues and turn strategy into action.
• Be accountable for delivering a wide range of internal comms campaigns to support business strategy, engage colleagues, and promote wellbeing
• Develop and deliver an internal communications calendar of activity.
• Equip leaders to engage their teams in the strategy and key actions.
• Own and develop the intranet and engagement app.
• Own and develop other internal channels.
• Manage change and integration communications.
• Deliver virtual and face-to-face events.
• Use measurement and insight to report on activity and influence plans.
• Be an excellent copywriter.
• Develop comms communities as a source of content and feedback.

Your Responsibilities

• Develop communication channels.

• Work with designers to create and deliver content briefs.

• Create engaging communications material in a range of formats.

• Manage the editorial calendar.

• Create campaigns to maximise impact from the available budget.

• Support and Manage Stakeholders

• Coach leaders to deliver communications.

• Give communications advice to leaders and project teams to deliver business outcomes.

• Understand business plans so you can use communications to turn strategy into action.

• Create audience heatmaps and insight.

• Audit communications effectiveness.

• Measure KPIs.

• Develop comms communities as a source of content and feedback.

The Main Skills and Experience for This Role

Essential:

• Excellent communication skills, written and verbal.
• Internal communications experience.
• Strong copywriting, editing, and proofreading skills and experience.
• In-depth understanding of channels and tactics.
• Planning and organisation skills.
• Good understanding of analytics and reporting.
• Intranet management experience.
• Innovative thinker and incredibly motivated.
• Stakeholder management.

Desirable:

• Knowledge of the social care sector.
• Delivered communications in multiple sectors.
• Change communication experience.

How We Will Support You

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays, and a pension. Your birthday off with pay after a year of service and a £300 refer a friend scheme too!

Industry-Leading Recognition

• Colleague lotto gives everyone the opportunity to win great cash prizes.
• Prize-winning scratch cards aligned with values in action.
• Quarterly and annual awards for colleagues who go above and beyond.
• Loyalty Scheme recognises colleagues at work anniversaries.
• Your birthday off after a year of service!

Social Wellbeing

• Award-winning App for news and info.
• Internal social media and team communities.

Financial Wellbeing

• Discounts on high street, supermarkets, gym memberships, and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and savings.
• Government mileage rates for travel.

Emotional Wellbeing

• Free confidential Employee Assistance Programme with qualified counsellors.
• Free wellbeing App.
• Practical advice on consumer rights, anxiety, childcare, and more.

Training and Development to Reach Your Potential

• Learning journey that grows with you to reach care worker standards.
• Specialist skills training including Autism, Dementia, and Mental Health.
• Career pathways with flexible apprenticeships and nationally recognised qualifications.
• Cover the cost of relevant professional memberships.

5 More Reasons to Work with Ivolve

1. Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.
2. There’s a great energy across the business and a strong sense of teamwork.
3. Very few jobs have such an impact on people’s lives – we bring joy to people every day.
4. We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people.
5. We build and nourish relationships with the people we support.

INDF