Job Title: Regional Business Development Partner

Location: Home based with regular travel across the Essex, East Surrey, Northamptonshire, Bedfordshire

Salary: Dependent on experience

Our Values

Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues. Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Role Overview

The Business Development Partner is responsible for improving occupancy levels at ivolve services across the UK. The role focuses on building positive relationships with referrers across the UK with a view to driving referrals into the homes and increasing the number of contacts known to the organisation. The role will work closely with a number of other areas in the commercial team so a collaborative approach is essential.

Responsibilities include:

• Implementing a proactive approach to referral generation through face-to-face meetings, targeted e campaigns, personal emails and phone calls
• Developing SOSTAC action plans to deliver occupancy targets
• Identifying, unlocking and cultivating working relationships with new and existing contacts
• Increasing the number of LA, ICB and LHB contacts known to ivolve
• Working with referrers, commissioners, RPs and ivolve colleagues to remove blockers to move ins
• Supporting embargo action plans in preparation for reopening
• Ensure regular communication by email and by phone with existing and potential referrers
• Holding open days and other promotional events
• Managing leavers to ensure minimal void period
• Facilitating cross border referrals to support occupancy levels in other regions
• Working closely with Referral Managers to support referral conversion
• Identifying appropriate referrals for new services in line with complexity defined in the business case
• Working with Referral Managers and the Bids team to complete EOIs
• Reporting competitor and market intelligence to the Head of Partnership Development and Head of Commercial Change
• Supporting the annual fee uplift process through the strategic use of key relationships
• Work with marketing to develop site specific marketing material to share with referrers
• Providing a monthly report highlighting key activity including meetings and meeting outcomes
• Logging all activity on the company CRM system
• Maintaining an up-to-date knowledge of health and social care markets, highlighting any policy or strategy changes to the Head of Partnership Development.

Other

• Attending relevant conferences and events on behalf of the company
• Ensuring ivolve representation at all appropriate provider forums
• Attendance at commercial team meetings
• Visting ivolve homes on a regular basis

This is not an exhaustive list of duties as the role may change from time to time to meet the needs and objectives of the business.

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you. 

Essential skills

• Minimum of three years’ experience in a business development/commercial role in health and/or social care
• Proven track record of increasing occupancy levels across multiple services
• Excellent relationship building skills
• Confident presenter
• Good understanding of the social care market and it’s challenges
• Good negotiator with the ability to influence at all levels
• Articulate, confident and the ability to work as part of a dynamic, growing team
• Proactive and forward-thinking
• Excellent verbal and written communication skills
• Knowledge of HubSpot or other CRM systems would be advantageous
• Full driving license and own vehicle

HowWe Will Support You

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.

Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

Industry-Leading Recognition

• Colleague lotto - giving everyone the opportunity to win great cash prizes
• Prize winning scratch cards aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
• Loyalty Scheme - recognising colleagues at work anniversaries
• Your birthday off after a years service!

Social Wellbeing

• Award-winning App for news and info
• Internal social media
• Team communities

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more
• Blue Light discount programme, funded by us
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
• Government mileage rates if you need to travel

Emotional Wellbeing

• Free confidential Employee Assistance Programme with qualified counsellors
• Free wellbeing App
• Practical advice covering things like consumer rights, anxiety, childcare and more

Training and Development to Reach Your Potential

• Learning journey that grows with you to reach care worker standards
• Specialist skills training including Autism, Dementia and Mental Health
• Career pathways that include flexible apprenticeships and nationally recognised qualifications
• Cover the cost of relevant professional memberships

5 More Reasons to Work with Ivolve

1.       Our people are pretty fabulous. We take pride and pleasure in helping others to flourish

2.       There’s a great energy across the business and a strong sense of teamwork

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people

5.       We build and nourish relationships with the people we support

INDF